FAQ |
Q1 Can I get online medical care? |
A.Yes, you can.The consultation fee will be the same as face-to-face
consultation.
Q2 Do you offer unwellness (Mibyo) counseling? |
A. Yes. The consultation fee will be the same as face-to-face
consultation.
Q3 Can you send MSC-EXOSOME abroad by post? |
A. No, We can send them by cooling courier service only in Japan.
Q4 Do Moksa Hotel guests have any advantages ? |
A. You can get MSC-EXOSOME at half price.
Q5 Can I ask you the result of exam by telephone? |
A.We do not provide the result by phone or mail. The doctor will explain
your examination result at the consultation.
Q6 I want to do a blood test or other examination only without taking doctor's consultation. |
A. No, you need to take an hour consultation with a doctor in this case.
Q7 Do you accept credit cards? |
A. Yes, we accept VISA, Master, AMEX, and JCB. Your signature on the
back of your credit card is required.
Q8 Are you able to provide any language service other than English? |
A. At this moment, only English is available. However, a translator will
help you communicate each other with other language than English.
Q9 Is alternative medicine safe? |
A. It depends on who provide treatment, how, when, and where
treatment will be provided. In other words, safety of any treatment vary depending on the environment.
Q10 Is alternative medicine covered by insurance? |
A. No.
Q11 Can alternative therapies be used in conjunction with Western medicine?? |
A. Basically Yes. However, in some cases such as relief of pain, No.
This is because Western medicine's treatment may cancel out
alternative therapies that aim to treat the root cause of pain.
